Air Export Agent Night Operations
Air Export Agent Night Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Scope of Position: Maintains a heightened level of service to their customers and ensures efficient daily operations for all accounts while exhibiting Expeditors culture.
Key Responsibilities:
- Ensure smooth and timely shipment process flow
- Ensure accurate and timely data entry into our operational system based on defined metrics
- Track and trace shipments
- Provide proactive and clear communication to internal and external customers
- Ensure accurate and timely client billing including dispute resolution
- Understand customer expectation to ensure all the elements of the SOP and KPIs are met
- Ensure compliance to company policies and external regulations
- Complete cross training in order to support team coverage
- Professionally represent Expeditors to our customers service providers and government agencies
Expectations:
- Continually identify areas to improve efficiency
- Embrace and adopt technology to optimize their ability to complete their work
- Achieve standard of 52 hours training per year including all mandatory trainings
- Drive and develop customer relationship in order to exceed their expectations
- Have a sense of urgency be willing to help by offering solutions
***MUST BE LOCAL***
***Please include a cover letter***
Working Hours: 9:00pm to 05:30am
Working Days: Monday to Friday
Qualifications :
Fully proficient with various software applications (i.e. MS Office Lotus Notes)
- Typing 30 wpm and 10key by touch
- Able to identify opportunities for improvement suggest such opportunity to management and develop the procedure necessary to implement
- DG Certification Required
- Easily adapt to change and function efficiently in a high stress environment
- Compliance certifications required to perform required duties obtained and maintained
- An intimate understanding of Export Compliance
- General Airline/Logistics Knowledge
Additional Information :
Additional information
***Please include a cover letter***
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Expected compensation $22.00 to $33.00 per hour.
- Employee Stock Purchase Plan
- Health Plan: Medical Prescriptin Drug Dental and Vision
- 401k Plan
- Training and Professional Development Program
- All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
