Spanish and English Bilingual HR Support Representative
Spanish and English Bilingual HR Support Representative
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Job Description
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you!
Join Sutherland Where Your Career Soars!
Sutherland: Pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions we thrive on delivering exceptional service to our clients customers across the globe. With a presence in 60 locations worldwide including Bulgaria since 2008 were a diverse team of over 2000 dedicated individuals working across Sofia Varna Burgas or from the comfort of home serving in 17 languages!
At Sutherland Youll:
Dive into intriguing projects for renowned global brands.
Grow and sharpen your skills in a vibrant and supportive environment.
Collaborate with exceptional talents on exciting initiatives.
What We Need:
Were on the lookout for a dynamic Bilingual HR Support Representative proficient in Spanish and English to ensure seamless HR support for our clients.
Qualifications :
Your Responsibilities:
Receive and log HR inquiries promptly via phone and email.
Resolve queries through efficient ticketing systems.
Address employee inquiries on policies benefits and more.
Maintain highquality service levels and adhere to processes.
Handle sensitive information with integrity and confidentiality.
Take ownership of query resolution and individual metrics.
Our MustHaves:
Excellent proficiency in Spanish (B2 or higher).
Good command of English (B2 or higher).
Strong attention to detail and interpersonal skills.
Excellent decisionmaking and problemsolving abilities.
Ability to manage confidential data with strict adherence to privacy standards.
Agility to adapt in a fastpaced dynamic environment.
What Youll Receive:
Longterm job security with a permanent contract.
Additional health and life insurance coverage.
Generous annual leave including wellness days.
Food vouchers and paid breaks.
Competitive salary and clear career progression.
Flexibility to work remotely.
Worldclass onthejob training.
But Wait Theres More!
Fully digital employee services with eSignature.
Employee assistance program for psychological support.
Exclusive employee discounts portal.
Lucrative employee referral program.
Rewards and recognition for your achievements.
Relocation package for those moving cities or countries.
Multisport card coverage.
Inhouse learning portals with certification options.
Engaging office events and wellness initiatives.
Gift for birth or adoption.
Corporate social responsibility events and teambuilding activities.
Exposure to global business insights and practices.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
