Customer Journey Analyst fmx
Customer Journey Analyst fmx
Posted on :
13-01-2025
Employer Active
1 Vacancy
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Job Description
- Collaborate closely with Marketing and Product teams to develop and optimize the user journey using qualitative and quantitative insights
- Turn business requirements into easytodigest reports in Tableau monitoring the trends and enriching it with your interpretation to different levels of management
- Analyze our customer data to derive insights and levers to improve step and funnel conversion rates
- Enlighten strategic decisions with detailed analysis of our customer preferences and behaviours
- Participate to shape the customer experience on our platform disrupting the used cars market
Qualifications :
- Proven work experience with a strong analytical background (preferably from ecommerce)
- Advanced experience with SQL and Google Analytics with a demonstrated ability to analyze and interpret complex data sets is a must
- Proficiency in Tableau Excel or equivalent tools to build highquality reports and visualizations
- Solid understanding of the technical aspects of website features datadriven with attention to details
- Strong communication and stakeholder management skills and the ability to effectively communicate visualize and present findings clearly
- Fluency in English is a must other European languages are nice to have
Additional Information :
- Once a unicorn now a listed public company be part of our success story!
- Your worklife balance and working from home are part of our culture so we offer you working from home options flexible working hours and 30 days of vacation
- We invest in your personal and professional growth with a dedicated education budget for online courses conferences and trainings
- More than 90 different nationalities make up for a truly international and diverse working environment
- We offer discounts on wellknown brands like Flaconi Bosch Apple and Sky as well as special offers on used cars for you your family and your friends
- Stay Mindful! We believe that mental wellbeing is crucial for your personal and professional success. Release tension with free access to Headspace!
Contact
Emily Albrecht
At AUTO1 Group we live an open culture believe in direct communication and value diversity. We welcome every applicant; regardless of gender ethnic origin religion age sexual identity disability or any other nonmerit factor.
#LIA1
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Department / Functional Area
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