Salesforce BA Sales cloud and service cloud
Salesforce BA Sales cloud and service cloud
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1 Vacancy
Job Description
Salesforce BA ( Sales cloud and service cloud)
Philadelphia PA (Hybrid)
5 Months Contract to hire / Permanent
Only C2H/ FTE (Visa Independant Candidates)
We are seeking an experienced Salesforce Business Analyst with 5 years of experience in working with Sales Cloud and Service Cloud to join our dynamic team. In this role you will be responsible for guiding businesses in leveraging Salesforce to improve their processes and operational efficiency. You will collaborate closely with stakeholders to gather and document requirements analyze business challenges and translate these into datadriven Salesforce solutions. The role demands expertise in process analysis requirement gathering and Salesforce solution design/configuration with an emphasis on achieving measurable business improvements.
- 10 years of experience as a Salesforce Business Analyst with a strong focus on Sales Cloud and Service Cloud.
- Proven track record of managing projectbased work and business improvement initiatives using Salesforce as a tool for driving process transformation.
- Lead efforts to analyze existing business processes identify inefficiencies and recommend improvements by leveraging Salesforce.
- Collaborate with Salesforce architects and developers to design scalable efficient and secure Salesforce solutions tailored to the business requirements.
- Lead the design of Salesforce workflows reports dashboards page layouts custom objects and automation tools like Flow and Process Builder.
- Strong expertise in analyzing complex business processes and mapping them into Salesforce solutions.
- Excellent skills in eliciting documenting and validating business requirements with stakeholders.
- Ability to think strategically and identify opportunities for automation optimization and digital transformation using Salesforce.
- Experience managing multiple projects and working in a fastpaced deadlinedriven environment.
- Ability to prioritize tasks manage resources effectively and ensure highquality project delivery.
Employment Type
Full Time
