Customer service representative
Customer service representative
Posted on :
12-01-2025
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1 Vacancy
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Job Description
Customer Service Representative (Italian Speaking)
Lisbon Portugal Onsite
Role Overview
Join our dynamic team supporting innovative medical device solutions providing exceptional customer service to Italianspeaking customers.
Key Responsibilities
- Handle inbound customer inquiries with empathy and professionalism
- Process orders and coordinate product shipments
- Collect and manage customer documentation
- Provide efficient resolution to customer service issues
Requirements
- Native/Fluent Italian
- Strong communication and problemsolving skills
- Customer service experience preferred
- Ability to work in a fastpaced environment
Schedule & Work Environment
- 40 hours/week (8 hours/day)
- Rotational shifts for 24/7 coverage
- 1hour lunch break
- 2022 annual vacation days
- Portuguese public holidays
Comprehensive Package
- Base salary: 760/month
- Total monthly compensation: 1240.66 (including allowances)
- Daily allowance: 18.56 (gross)
- Holiday and Christmas bonuses
- Health insurance from day one
Relocation Benefits
- Furnished accommodation for 14 months (if relocating >100km)
- All housing expenses covered
- Comprehensive relocation support
Training
- 20 working days paid training (in English)
- Training allowance: 92.80 (gross)
- Professional development opportunities
We value diversity and provide equal opportunities to all qualified candidates.
To apply please submit your CV highlighting relevant customer service experience.
Employment Type
Full Time
Key Skills
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