Dutch Customer Service
Dutch Customer Service
Posted on :
12-01-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
As a DutchSpeaking Customer Service Agent you will be an integral part of our guest experience team providing unparalleled support and assistance to visitors from the Netherlands.
Key Responsibilities
- Serve as the first point of contact for Dutchspeaking guests over the phone addressing inquiries requests and concerns promptly and professionally.
- Provide accurate information about park attractions events and amenities to enhance guests experiences and maximize their enjoyment.
- Assist guests with ticket purchases reservations and itinerary planning ensuring seamless transactions and efficient service delivery.
- Handle guest feedback and complaints with empathy and diplomacy striving to resolve issues to the satisfaction of all parties involved.
- Maintain a welcoming and organized work environment including the cleanliness and tidiness of the plateau.
- Stay updated on park policies procedures and safety regulations to ensure compliance and promote a safe and enjoyable experience for all guests.
Your profile
- Fluency in Dutch and English with excellent verbal and written communication skills in both languages.
- Previous experience in customer service hospitality or a related field preferred.
- Strong interpersonal skills and a positive attitude with a genuine passion for delivering exceptional guest experiences.
- Ability to multitask and prioritize tasks effectively in a fastpaced environment.
- Flexibility to work shifts including weekends evenings and holidays as needed.
- Familiarity with computer systems and software applications for data entry ticketing and reservation management.
- Knowledge of the local area and tourist attractions is a plus.
Your skills and advantages
- Expect you to have a perfect command of the Dutch language written and spoken.
- The ability to react dynamism sense of welcome and computer skills are essential for success in this position.
- You must also be a good listener and have a great ability to adapt.
- Previous experience in a similar position will be an important base to contribute to the success of our team.
We offer
- Competitive salary Bonus system.
- Referral program.
- Opportunities for career advancement and professional development.
- A dynamic and inclusive work environment with a diverse team of colleagues.
- The chance to be part of creating magical moments for guests from around the world.
Location
Barcelona (Spain)
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
