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Seeking an Application Engineer. This person will work closely with the Enterprise Applications Manager in IT Accounting Marketing Records and other firm personnel to ensure all applications run optimally and without interruption. Good communication technical and analytical skills are required with a heavy focus on Microsoft SQL (querying reporting in SSIS and other tools maintenance documentation and upgrades) Windows Servers and Microsoft online services. Some programming knowledge would be a nice to have but expert knowledge is not required.
Essential Job Functions and Responsibilities:
As part of team integrate update administer and support the firms management applications which include the following:
Marketing: Foundations
Responsibilities within the firms application stack include:
Performing application implementations reconfiguration upgrades and periodic maintenance.
Administering the underlying platforms especially Microsoft SQL SSRS SSIS Active Directory and Azure AD authentication and integration and Windows Servers.
Coordinating with other departments and stakeholders during projects and system upgrades; assessing and communicating risk factors primarily when integrated systems cause a trickledown effect.Participating in monthend maintenance such as: Windows updates SQL maintenance query optimization and security patching.
Testing applications during system changes enhancements upgrades and monthly system maintenance.Documenting system configurations integrations backup and disaster recovery processes and other processes.
Creating howto guides and documenting resolutions to frequently asked questions.
Communicating and informing the department and management of project statuses issues and proposed resolutions.Resolving support requests/tickets escalated from the helpdesk team including end user application troubleshooting.Managing vendor support tickets.
Tracking and optimizing system performance and storage utilization plan for necessary hardware or software upgrades to support system growth.
Researching and evaluating new tools/technologies to improve the current application stack.
Knowledge Skills & Abilities:
Proficiency in SQL administration data queries and reporting (SSRS) essential
Demonstrated ability to learn functional and technical integration aspects of the firms applications based on experience in a variety of environments.
3 years experience operating accounting time tracking billing and management software in a legal or other professional services company strongly preferred.
Experience with any of Elite 3E Templates (Design Gallery) Workspace BizTalk Elite Application Framework and Tools and 3E Solutions Manager a plus and would be very attractive.
Proficiency in XML/XSLT transformation.
Proficiency with some combination of PowerShell C# and Visual Basic .Net HTML5 or other programming or scripting languages.
Experience administering Windows Server.
Solid technical foundation with the ability to troubleshoot diagnose and resolve complex problems and implement solutions with minimal guidance.
Selfmotivated with excellent time management skills.
Strong analytical skills with the ability to communicate results.
Full Time