Credit Assistance Specialist
Credit Assistance Specialist
Posted on :
11-01-2025
Employer Active
1 Vacancy
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Job Description
Title : Credit Assistance Specialist (Bilingual Spanish 2nd Shift)
Location : Tampa FL
Salary : $24/hr On W2
Responsibilities:
- Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan deposit and credit card accounts
- Negotiates repayment of outstanding debt that benefits both the client and lender in a positive and professional manner leveraging tools and resources where applicable
- Determines the right solution for the client while staying within collections compliance guidelines
- Demonstrates empathy for the clients situation using ethical behavior that is consistent with the banks code of conduct
- Achieves quality standards and meets key performance indicators
- Works an established list of accounts on an automated collections system autodialer or manual calling and helps mitigate losses
Skills:
- Active Listening
- Attention to Detail
- Client Solutions Advisory
- Oral Communications
- Account Management
- Adaptability
- Collaboration
- Data Collection and Entry
- Interpret Relevant Laws Rules and Regulations
- Liquidity Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Employment Type
Full Time
Key Skills
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