Sr. Infrastructure Engineer (Smarsh / ZL)
Charlotte NC
Our challenge
- We are seeking a knowledgeable and proactive ZL/Smarsh Infrastructure Engineer to work with regulatory technologies specifically Smarsh and ZL to streamline compliance processes within our organization.
- The ideal candidate will stay updated on the latest developments in regulatory technologies design and implement data feeds and collaborate with IT and data teams to optimize data ingestion processes.
- This role will also involve analyzing compliance data generating reports and supporting the development of ecommunications compliance frameworks.
The Role
Responsibilities:
Regulatory Technology Management:
- Work with regulatory technologies such as Smarsh and ZL to streamline compliance processes.
- Stay updated on the latest developments in regulatory technologies and recommend improvements to enhance operational efficiency.
Data Feed Design and Implementation:
- Design and implement data feeds utilizing XML and various ingestion/transmission protocols (APIs SMTP SFTP).
- Collaborate with IT and data teams to optimize data ingestion processes and ensure data integrity.
Data Analysis and Efficiency Enhancement:
- Analyze data flow and transmission issues providing solutions to enhance efficiency and reliability.
- Utilize strong Excel skills to analyze compliance data and generate detailed reports for stakeholders.
- Identify trends and insights from compliance and operational data to support datadriven decisionmaking.
Documentation and Compliance:
- Create and maintain comprehensive documentation for processes workflows and compliance requirements.
- Ensure all documentation is uptodate and easily accessible for audit purposes.
ServiceNow Management:
- Leverage ServiceNow for incident management and workflow optimization related to compliance and engineering processes.
- Collaborate with teams to enhance ServiceNow functionalities for tracking compliance initiatives.
ECommunications Compliance:
- Support the development and implementation of ecommunications compliance frameworks ensuring adherence to archiving regulations.
- Conduct regular audits to verify compliance with regulatory requirements and internal policies.
- Assist in risk assessment and control evaluations related to ecommunications.
Requirements:
You are:
- Bachelors degree in Information Technology Computer Science Data Science or a related field.
- Proven experience with regulatory technologies such as Smarsh or ZL.
- Strong proficiency in XML and data ingestion/transmission protocols (APIs SMTP SFTP).
- Advanced skills in Excel for data analysis and reporting.
- Familiarity with ServiceNow or similar incident management systems.
- Strong analytical and problemsolving skills.
- Excellent communication and collaboration abilities.
- Detailoriented with strong organizational skills.
It would be great if you also had:
- Experience in compliance frameworks and regulatory requirements related to ecommunications.
- Knowledge of data governance and data integrity best practices.
- Familiarity with audit processes and risk assessment methodologies.