Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is the brand name of Deere & Company an American corporation that manufactures agricultural machinery heavy equipment forestry machinery diesel engines drivetrains used in heavy equipment and lawn care equipment.
Job Title: Customer Support Representative II
Location: Johnston IA 50131
Duration: 36 Months
Job Type: Contract
Work Type: Onsite
Visa sponsorship is not available now or in the near future for this position.
Job Description:
Ideal candidates should have:
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Knowledge of agriculture turf (mowers) and utility vehicles.
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Prior work experience in Agriculture or Technology dealer channels.
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Bachelors degree in Agriculture Business Engineering related field IT or a similar discipline.
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Call Center experience
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6 months experience with customer service / support experience
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Efficient researching / troubleshooting skills
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Excellent written and verbal communication skills
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Speak with confidence
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Proficiency with Microsoft Office products
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Willing to work occasional overtime and holidays
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Solid work history and proven dependability
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Reliable at home internet and a distraction free workplace
TekWissen Group is an equal opportunity employer supporting workforce diversity.