Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family dental and vision plans for employers etc.
Title: Genesys Cloud CX Developer
Work Location: Detroit MI 48226
Duration: 11 Months
Job Type: Contract
Work Type: Remote
Dept: Contact Center Infrastr
Overall Service Description
Engagement Description Genesys CX Architect Developer
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Development resource with ability to plan develop test and implement Genesys solutions that improve business efficiency and productivity as well as support business strategies and goals.
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Identify and communicate business needs and translate business requirements into technical system and functional specifications.
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Support one or more highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business.
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Project team member for projects large in scope and high complexity; may be enterprisewide. Bachelors degree in related field preferred.
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Five (5) years of relevant system solution development testing and implementation work experience required.
Top 3 Required Skills/Experience
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Genesys Cloud CX
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Genesys Architect
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Advanced SQL
Required Skills/Experience The rest of the required skills/experience. Include:
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API Integrations
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Service Integrations
Preferred Skills/Experience Optional but preferred skills/experience. Include:
Education/Certifications Include:
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Genesys Cloud CX
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Advanced SQL
Preferred Skills
TekWissen Group is an equal opportunity employer supporting workforce diversity.