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Job Description:
This position is a professional role that is responsible for providing solid payroll accounting and funding analytical subject matter expertise and consultation to Alight clients. This position interacts with internal and external auditors responds to technical inquiries and while ensuring appropriate controls are implemented to avoid audit exceptions for both Alight and its clients. The incumbent is also responsible for leading project initiatives to resolve high risk escalations in consideration of the potential financial and legal impacts for Alight and their clients.
Delivery Key responsibilities:
Support Managers with client engagement ensuring all information is accurate and provided on time
Provide support and guidance for all implementations and go lives
Provide daily functional support to the teams to support the successful delivery of General Ledger documents and files.
Performs financial audits analyze data reconcile and balance payroll results payroll postings and GL interface transmittals for all on and off cycle processings and adjustment runs
Reviews all variances through investigation and resolution processes completes root cause analysis as required and recommends client intervention procedures and communicates variances
Analyzes accounting compliance issues and determines financial impacts and risks to client financials/processes
Facilitates appropriate resolutions based on those impacts including system configuration changes
Makes formal recommendations to the client regarding escalated issues and resolves client inquiries based on financial and legal compliance impacts and risks to Alight Alights clients and funding sources
Analyzes internal processes methods and procedures to ensure appropriate audit controls are in place and being followed
Responsible for the updating maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentation
Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate
Contribute to team meetings and raise any issues immediately to your Operations Manager Serves as expert responder to all audit requests ensuring the accurate and timely responses
Provides reconciliations of payroll related balance sheet accounts to clients as required.
Prepare multiple Bank Account Reconciliation along with performing analysis of any outstanding items
Communicates regularly with various payroll processing teams to resolve escalation issues and to share lessons learned to optimize service delivery
Communicates with Clients and Vendors to resolve Accounting and Treasury related issues
Working with Operational Management and Products to implement automation innovation and any continuous improvement programs
Support Year End
Ability to recognize and deal appropriately with sensitive and confidential information
Proactively identify upsell opportunities
Support Management with the resolution of client escalations along with lessons learnt
Upskill and develop team members through training delivery and coaching to enable them to fulfil their role
Time Recording to be completed on time and accurately
Other duties as assigned by your immediate supervisor and/or manager
Build good relationships with all lines of businesses where appropriate
Participates in projects and activities as needed and assigned
Professional Job Experience
Payroll Accounting experience preferred
1 to 3 years experience using Workday
Demonstrated ability to multitask and manage the workload of the team members for productivity efficiency and effectiveness
Ability to focus on SLA attainment goal setting task prioritization and teamwork.
Ability to make timely and complex recommendations using technology accounting theory and methods
Ability to communicate effectively with internal teams and clients using consensus when possible
Ability to identify problems and systematically compile information and address root causes in partnership with internal departments and resources
Ability to work under pressure and to meet deadlines and adhere to client driven timetables.
Ability to use MS Office suite and to advanced skills using Excel and related systems
Ability to identify and mitigate risks
Flexibility to support a global and fast paced environment
Attention to detail
Excellent written and verbal skills
Selfmotivated and a willingness to learn
Ability to collaborate and work in a team environment as well as independently while adhering to processes and procedures
Academic Degree Education and Training
Essential
BA/BS in a businessrelated field such as Accounting Human Resources Business Administration or equivalent combination of education & experience
35 years relevant client facing experience in an HR consulting HR Outsourcing or Corporate environment
Desirable
HRIS knowledge: Workday SAP or PeopleSoft knowledge preferred
Knowledge of Payroll Accounting preferred
Full Time