- Act as the liaison between brokers airlines clients and suppliers
- Preparing flight briefs for clients
- Ensuring proper handover to brokers airlines and operations
- Overseeing flight departures and flight riding on board charters
- Accurate data entry logging of flight times
- Report and maintain information about flight updates and issues
- Complete flight documents for confirmed charters
- Updating the customers and brokers on the progress of the flight when necessary
- Resolving problems when necessary in the preflight arrangements during the flight itself and during any postflight work that needs to be completed
Qualifications :
About you
- Previous experience working in a customer facing role is essential
- Aviation or airport experience is desired
- Fluency in a second language is desirable
- Eligible to frequently travel often at late notice
- Full UK drivers license
- Deliver high quality of service
- Exceptional communication skills and phone etiquette
- Ability to meet deadlines and problem solving skills
- Ambition drive and selfmotivation
- Friendly personable and empathetic
- A hardworking team player
Additional Information :
Starting salary of 30000 per annum
- 22 days holiday per year increasing to 25 after 1 years service & with length of service
- Free breakfast and lunches in our onsite canteen The Hangar
- Private healthcare and pension
- Free onsite gym
- Career development opportunities
- Onsite car park
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Diversity and Inclusion
Here at ACS were passionate about bringing people together to create a truly inclusive environment that promotes and values diversity across our global network of offices.
Remote Work :
No
Employment Type :
Fulltime