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You will be updated with latest job alerts via emailABOUT THIS JOB
The role will be to manage and develop a team of analytically and technicallyoriented associates to ensure high client satisfaction through the timely delivery of highquality reports. The Team Leader will need to negotiate and align with internal stakeholders to manage the Clients expectations as well as continuously upskill his/her direct reports to achieve advanced automation and data interpretation expertise.
Job Description
Ensuring that services provided to Clients are timely and precise according to Client business needs and specifications while meeting the companys quality standards by:
Partnering with onshore partners to ensure NIQ and Clients short mid and longterm objectives are met
Managing and developing a team of direct reports. Ensuring that team members are able to handle client requirements and demonstrate mastery of required competencies in their jobs to deliver desired performance levels by:
Establishing high standards of performance providing support recognition and feedback to develop associates and support a strong team environment focused on exceeding internal and external client requirements
Developing top talents in the team and making sure succession plan is in place
Driving engagement inspiring and motivating the team
Allocating work based on the current team workload capacity and the skills and aspirations of the team
Setting objectives for direct reports monitoring progress and providing feedback conducting performance reviews
Fostering the culture of knowledge sharing and recognition and leveraging of best practices
Participating in the recruitment process for his/her own team and the department
In specific cases managing the workload performance and goals of the associates may be done in collaboration with onshore stakeholders
Ensuring that strategic objectives & KPIs are met in the direct team and in the broader department
Qualifications :
A LITTLE BIT ABOUT YOU
Leading people is your passion. You are an engaged highly motivated manager who can inspire his/her team to deliver consistently great results and leverage their strengths to create innovative approaches to your Clients needs. You see the bigger picture believe in embracing change and going out of the comfort zone. You can spot talent empower people and support their development to the benefit of their team their Clients and their own.
QUALIFICATIONS
Additional Information :
Our Benefits
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit NIQ.com
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
Remote Work :
No
Employment Type :
Fulltime
Full-time