Quality Analyst
Quality Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Quality Analyst in this role get to:
- Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.
- Keep management updated: Relay important information in the form of timely and accurate reports.
- Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
Qualifications :
Our most successful candidate will have:
- Six months experience in process transformation.
- Ability to work in MS Office Ability to work in a fastpaced environment.
- Proactive ability in developing trust and professional rapport with employees and team members; work as a teamplayer.
- Strong analytical skills; be able to interpret data identify trends and make suggestions for improvements.
- Strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
