Tenancy Progression Associate
Tenancy Progression Associate
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Job Description
Tenancy Progression AssociateHome Made
Are you eager to immerse yourself in the heart of proptech lettings innovation with Home Made
Then join our vibrant Tenancy Operations Team as we continue our rapid expansion. Were seeking a dynamic individual who thrives in fastpaced startup environments and is passionate about revolutionising the rental industry.
So if you love the energy of a startupeager to play a role in team building and expansion and dream of shaking up the rental industry then this role is for you!
Working hours: 9am6pm MondayFriday and every other Saturday (1/2 day) with a 1/2 day back in lieu
Salary: 27K35K
Office location:Southwark (office base role 1 day WFH post probation) note that the Saturday 1/2 day is WFH)
The role:
Includes but not limited to
- Guide tenants seamlessly from holding payment to movein day ensuring a customercentric journey every step of the way. Take them through referencing contracts move in day questions and ultimately their final financial payments to move in.
- Booking in pretenancy maintenance and compliance requirements i.e. Gas Safety Checks Electrical Safety Checks.
- Work with the sales team to ensure that offer agreements are being held and any changes are covered with the landlord.
- Draft Tenancy Agreements for distribution.
- Stay ahead of the curve on compliance with legislation keeping uptodate with policy changes and regulations.
- Be the glue that ensures smooth communication and collaboration between departments.
- Working with internal team to support in new tenancies including tenant changeovers landlord changeovers addendums and deeds of surrender.
- Keeping a record of important documents and maintaining the organisation of files.
- Champion the customer experience.
About You:
- You excel in written communication
- Numbers dont scare you dont worry you dont need to be a whizz but you need to feel comfortable with rental figures and percentages.
- Builds strong connections through interpersonal skills and topnotch customer service
- Navigates administrative tasks like a pro keeping things running smoothly
- Drives for results always seeking effective solutions
Benefits of working with us:
- Annual Leave: 24 days leave your birthday off!
- Modern state of the art offices
- Employee Perks: discounts for stores cinema etc
- Yearly Half Day Charity Day
- Office Social Events (Summer and Winter Parties)
- Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day Diwali Movember etc.
- Mental Health First Aiders
- On site Gym access showers (towels & shower gel) and indoor bike storage
- Weekly Friday 5pm Happy Hour in the office
- Opportunities to upskill in your career through our Learning and Development Programme
We are an equalopportunity employer
Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed.
All applicants will be considered for employment without regard to any characteristic protected by law.Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability impairment or health condition please do not hesitate to contact us at
Employment Type
Full Time
