We are seeking a dynamic and customerfocused Assistant Manager for our outlet in Chennai India. As an integral part of our team you will play a crucial role in ensuring smooth operations maintaining high service standards and driving customer satisfaction.
- Oversee daily outlet operations ensuring efficient service delivery and adherence to company standards
- Manage staff scheduling training and development to maintain a highperforming team
- Handle financial responsibilities including cash management inventory control and cost optimization
- Implement and maintain customer service excellence addressing guest inquiries and resolving issues promptly
- Collaborate with other departments to ensure seamless coordination of services
- Conduct regular staff briefings and performance evaluations
- Ensure compliance with health safety and hygiene regulations
- Assist in organizing and executing promotional events and food promotions
- Maintain accurate records including daily logs incident reports and inventory checks
- Identify areas for improvement and implement strategies to enhance operational efficiency
Qualifications :
- Proven experience in food and beverage management preferably in a similar role
- Strong leadership skills with the ability to motivate and develop team members
- Excellent customer service orientation with a keen eye for detail
- Proficient in financial management including budgeting and cost control
- Experience with inventory management and staff scheduling
- Strong problemsolving skills and ability to make decisive actions in a fastpaced environment
- Excellent communication and interpersonal skills
- Proficiency in POS systems and basic computer applications
- Thorough knowledge of food and beverage operations and current industry trends
- Understanding of health safety and hygiene regulations in the hospitality industry
- Ability to work flexible hours including weekends and holidays
- A degree in Hospitality Management or related field is preferred but not required
Remote Work :
No
Employment Type :
Fulltime