Spa Concierge
Spa Concierge
Posted on :
15-01-2025
Employer Active
1 Vacancy
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Job Description
To welcome guests and create a comfortable relaxing and safe experience for all visitors receiving a treatment at the Spa using our pool and fitness facilities or enjoying a fire on our outdoor patio.
Duties and Responsibilities
- Opening and closing of Spa & Fitness facility
- Greeting and welcoming all guests that enter the facility and conducting tours if requested
- Maintaining order and cleanliness of the entire Spa & Fitness facility including lobby waiting area pool gym change rooms washrooms workspace and outdoor patio area with skating rink and fire pits.
- Assist with inventory control and laundry needs including folding and stocking towels.
- While working at Spa Reception warmly greeting guests; being knowledgeable of spa products and services; accurately processing bookings and making reservations; reconciling sales and completing cashouts
- Verify guest reservations and monitor pool gym and fitness area use; ensure pool hot tub and pool deck is safely maintained (may include mopping wet areas); being knowledgeable of how to operate the cardio equipment; continual cleaning and disinfecting of equipment change rooms and washrooms as per health and safety protocols
- Assist therapists as required
- Other associated duties as assigned
Qualifications :
- Minimum 2 years of customer service or retail experience
- Excellent verbal and written communication skills
- Able to work effectively in a team environment and independently
- Able to successfully manage multiple tasks simultaneously
- Keen attention to detail
- CPR and 1st Aid training an asset
Additional Information :
Job Perks & Benefits:
- Subsidized staff accommodation provided onsite for full time status employees
- One complimentary meal per shift in our staff cafeteria
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Accor properties worldwide
- Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise Jasper & Whistler
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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