Join our team as a Guest Service Associate Housekeeping at our prestigious hotel in Chennai India! Were looking for a detailoriented and customerfocused individual to ensure our guests have a comfortable and memorable stay.
- Attend daily briefings and complete assigned tasks efficiently
- Clean and maintain guest rooms and public areas according to our high standards
- Replenish guest supplies and promptly attend to guest requests
- Report any damage or malfunctions in hotel rooms or areas to the supervisor
- Maintain cleaning equipment in proper condition
- Keep accurate records of room status and daily productivity
- Handle lost and found items according to hotel procedures
- Address guest complaints tactfully and report incidents to the supervisor
- Remain vigilant and report any unusual activities in guest rooms or public areas
- Perform valet services as needed such as delivering linens or processing laundry orders
- Collaborate with team members to ensure seamless guest experiences
Qualifications :
- Bachelors degree in Hospitality Management or Diploma in Hospitality Management preferred
- Strong attention to detail and commitment to cleanliness standards
- Excellent customer service skills with a friendly and professional demeanor
- Effective time management and organizational abilities
- Good communication skills in English; knowledge of additional languages is a plus
- Problemsolving skills to address guest concerns efficiently
- Physical stamina to perform cleaning tasks throughout the shift
- Knowledge of cleaning products and procedures
- Flexibility to work various shifts including weekends and holidays
- Ability to work both independently and as part of a team
- Previous experience in housekeeping or hospitality is advantageous but not required for entrylevel positions
Remote Work :
No
Employment Type :
Fulltime