drjobs Guest Service Associate - Housekeeping

Guest Service Associate - Housekeeping

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Join our team as a Guest Service Associate Housekeeping at our prestigious hotel in Chennai India! Were looking for a detailoriented and customerfocused individual to ensure our guests have a comfortable and memorable stay.

  • Attend daily briefings and complete assigned tasks efficiently
  • Clean and maintain guest rooms and public areas according to our high standards
  • Replenish guest supplies and promptly attend to guest requests
  • Report any damage or malfunctions in hotel rooms or areas to the supervisor
  • Maintain cleaning equipment in proper condition
  • Keep accurate records of room status and daily productivity
  • Handle lost and found items according to hotel procedures
  • Address guest complaints tactfully and report incidents to the supervisor
  • Remain vigilant and report any unusual activities in guest rooms or public areas
  • Perform valet services as needed such as delivering linens or processing laundry orders
  • Collaborate with team members to ensure seamless guest experiences

Qualifications :

  • Bachelors degree in Hospitality Management or Diploma in Hospitality Management preferred
  • Strong attention to detail and commitment to cleanliness standards
  • Excellent customer service skills with a friendly and professional demeanor
  • Effective time management and organizational abilities
  • Good communication skills in English; knowledge of additional languages is a plus
  • Problemsolving skills to address guest concerns efficiently
  • Physical stamina to perform cleaning tasks throughout the shift
  • Knowledge of cleaning products and procedures
  • Flexibility to work various shifts including weekends and holidays
  • Ability to work both independently and as part of a team
  • Previous experience in housekeeping or hospitality is advantageous but not required for entrylevel positions


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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