Bistro Suzette a delightful Frenchinspired bistro located in the heart of Brisbane is seeking a professional and customerfocused Food and Beverage Supervisor to join our team. As a key member of our food and beverage team you will oversee daily operations ensure exceptional guest experiences and lead our frontofhouse team to success.
- Supervise and coordinate all frontofhouse operations including dining room and lounge bar.
- Train mentor and motivate staff to deliver outstanding customer service and maintain high standards of food and beverage service
- Ensure compliance with food safety regulations hygiene standards and responsible alcohol service practices
- Handle customer inquiries feedback and complaints professionally and efficiently
- Collaborate with the kitchen team to maintain menu knowledge and communicate specials to staff and guests
- Assist in organising and executing special events and promotions
- Stay informed about Brisbanes dining trends and local food regulations
Qualifications :
- Minimum of 23 years of experience in food and beverage service with proven supervisory experience in a luxury hotel
- Strong leadership skills with the ability to train motivate and manage a team effectively
- Excellent customer service skills and a passion for creating memorable dining experiences
- Solid understanding of food safety and hygiene standards
- Current Food Safety Certification and Responsible Service of Alcohol (RSA) certification
- Strong organisational and multitasking abilities with attention to detail
- Excellent communication and interpersonal skills
- Proficiency in cash handling and basic financial reporting
- High school diploma or equivalent
- Knowledge of French cuisine and wine (preferred)
- Familiarity with Brisbanes dining scene and local food regulations
- Ability to work flexible hours including evenings weekends and holidays
Additional Information :
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities. We also offer a range of wellbeing initiatives including apps with content to help you feel at your best. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community with:
- Discounts for ambassadors families and friends at Accor Hotels worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.
Let your passion shine visit careers.accor.com
Remote Work :
No
Employment Type :
Fulltime