Customer Service Representative - Voice
Customer Service Representative - Voice
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₱ ₱ 27000 - 30000
1 Vacancy
Job Description
Job Summary
The Customer Service Representative will be responsible for carrying out all channels (calls chats or emails).
Job Duties
- Must be able to handle a call volume of 100 calls per day after training
- General knowledge of Windows based applications
- Must have strong verbal communication skills
- Must be able to think quickly and solve customer concerns
- Ability to operate independently with minimal supervision
- Must be detailoriented and accurate
- Ability to multitask and perform various duties
Qualifications
- Excellent communication skills
- Minimum of 1 year experience in CSR with background in Retention knowledge in Upsell/Cross has background about subscription/membership
- Able to work on a permanent night shift
- Able to work onsite
- Package:
- Competitive: Monthly Incentives
- HMO Day 1
- Premium Pay (10% ND Holiday Pay OT Pay)
Employment Type
Full Time
