The Fairmont El San Juan Hotel Villa Supervisor coordinates and monitors all tasks to ensure caring thoughtful and dedicated personalized service is provided at all times in accordance with Fairmont procedures
Qualifications :
QUALIFICATION STANDARDS
EDUCATION & SKILLS
- Excellent verbal interpersonal &communication skills
- Must be a strong team player with strong departmental cooperation
- Must be able to work well under pressure in a fast paced and constantly changing environment
- Fluent in English and Spanish language with a third language as an asset
- Must be able to handle a multitude of tasks in an intense ever changing environment
- Must be flexible in terms of working hours and able to work with little or no supervision
- Must have the ability to assess and make decisions based on strong analytical problem solving skills
- Must be able to maintain excellent professional presentation and grooming
- High school diploma is necessary
- Knowledge of computers including Microsoft Office products and Property Management System (MicrosFidelio preferred)
- A minimum of two years prior experience in related hospitality fields is necessary
- Luxury five star experience necessary
- Prior formalised training as a butler is highly regarded
- Butlers must be able to lift in excess of 70pound loads
- Must be willing to work varied hours including nights weekends holidays and split shifts (according to the needs of the guests).
- Must be able to stand for 90% of their scheduled time
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime