Director of Rooms
Director of Rooms
Posted on :
21-01-2025
Employer Active
1 Vacancy
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Job Description
- Director of Rooms is responsible for ensuring a smooth operation of Front Office Butler Services Guest Services Housekeeping Laundry Security & Horticulture departments in an attentive efficient and courteous manner.
- Director of Rooms is also responsible for providing all guests with excellence in service while maximizing productivity and developing team members. Assisting with the planning and managing of the overall operations of the Hotel to achieve guest colleagues stakeholders satisfaction and quality service while meeting/exceeding financial goals.
- Develop recommend implement and manage the operational departments annual and longterm goals aimed at achieving operational excellence.
- Anticipate and address guest issues establish proactive processes to promote guest satisfaction
- Be visible around the Hotel and show an active interest in engaging with guests
Qualifications :
- Strong Rooms operations experience with minimum 15 years of overall experience and 2 to 3 years in a similar role in Luxury resorts.
- Pre Opening exposure remote location work high volume hotel experience is desirable.
- Entrepreneurial and creative mindset comfortable taking charge of projects and expanding scope of responsibilities
- Outstanding Social skills to develop strong customer engagement
- Indian nationals only
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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