Job Description
ROLE: People & Culture Manager (Saudi Nationals only by law)
Ready for a career move and be part of a dynamic team We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.
WHAT IS IN IT FOR YOU:
- Team member benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet21.
WHAT WE EXPECT OF YOU:
MAIN DUTIES AND RESPONSIBILITIES:
- Treat all guests and team member in a polite and courteous manner at all times.
- To give your full cooperation to all team members and assist in a prompt caring and helpful manner.
- To anticipate team members needs wherever possible and react to these to enhance team member satisfaction.
- To promote a helpful and professional image to the internal and external guests.
- To ascertain a high degree of team member satisfaction (to receive zero complaints about your department).
- To maintain professional confidentiality and never disclose any confidential pertaining to the Company.
- Strict adherence to legal regulations and work permits regarding foreign expatriate team members.
- Conducts job application correspondence and sees to due and proper answering and filing of all
- documents applications advert etc.
- Coordinates and initiates yearly performance evaluations at all team member levels.
- Sees to insurance administration and notifies superior in case of deviation or irregularity.
- Ongoing information of personnel regarding problems changes and other news.
- Responsible for ensuring all the necessary hotel licenses are up to date for the smooth functioning of the hotel.
- Ensures proper job descriptions are available for all functions and continuously adapts them in coordination with relevant supervisors to operational requirements.
- Management of personnel files on the basis of incoming hiring transfer promotion resignation and other modification data
- Sees to the due and proper filing of work procedures and operational rules. Adapts them to new situations and requirements whenever necessary.
- Oversee recruiting in coordination with the various Department Heads.
- Analyses the working atmosphere and discusses possible improvements with the Department Heads and supervisors and submits to GM/HM.
- Supervises adherence to remuneration guidelines and discusses any deviations with GM/HM.
- Surveys remuneration and social benefit policies of other competitors and compares them with our policies on a yearly basis.
- Acts as a Godfather and counsels team members in personal and professional matters.
- Exit Interviews with all resigning team members to establish reason patterns for resignation.
- Informs personnel and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.
- Organizes social and leisure activities in coordination with Department Heads for the team members.
- Organization supervision and maintenance of team member accommodation. Regular inspection tours. Sees that pest control repair and improvement work is carried out.
- Maintains good coordination and information with the Director of Finance for payroll and other financerelated matters.
- Prepares monthly reports as per requirements.
- Maintains a monthly overview of the vacation and public holiday balance of all team members and delivers a monthly consolidated summary to the relevant supervisors.
- He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- To comply with the hotels legal requirements for fire bomb threats and Health & Safety.
- To attend all training sessions as required.
- Coordinate with the hotels travel agency to arrange for air tickets (arrivals repatriation vacations business trips).
- Ensure that airport pickups and accommodation for all new arrivals have been arranged.
- Efficiently managing the indirect reports.
- To operate an efficient and accurate administration process in order to meet statutory legal and internal requirements (internal and external audits).
- To ensure team member handbooks are distributed to all team members.
- To arrange team members Identity card upon completion of Visa formalities
- To arrange Name Tags for team members and outsourced team members.
- Ensuring HRMS is up to date with all relevant team member information.
- To manage departmental time sheets.
- To ensure effective communication internally and externally.
- To assist the recruitment & retention officer the team member benefits and relations officer the PRO and the visa coordinator with administrative requirements for the smooth functioning of the department.
- Attend meetings and draft minutes of meetings to be circulated.
- Assumes responsibility of Duty Manager when scheduled to do so.
- To carry out any reasonable duties as requested by a Director of P&C and GM/HM.
- Other duties as assigned by the Director of P&C and GM/HM.
Qualifications :
Bachelors Degree in HR or Business Management
Minimum 1 year in a similar role
Excellent coordination and multitasking ability strong interpersonal and analytical skills ability to work under pressure and respond to tight deadlines.
Remote Work :
No
Employment Type :
Fulltime