Night Auditor
Night Auditor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
What youll do
We are looking for a Night Auditor to join the preopening team at SLS Barcelona. Under the guidance of the Night Manager you will be responsible to provide a naturally friendly helpful and responsive level of service to all our guests ensuring a high level of guest satisfaction.
- Undertake a review of endofday takings against logged reports.
- Conduct nightly audits reporting and balancing for all departments and hotel functions and meticulously reconciling accounts to ensure accuracy.
- Ensure credit card system reconciles to daily transaction lists.
- Manage overnight reservations and checkins providing efficient and friendly service.
- Deal with the arrival and departure processes for all guests ensuring the accuracy of data in all systems.
- Greet and assist guests in a warm courteous and professional manner.
- Handle cash and credit transactions ensuring the accuracy of guest billing.
- Handle guest complaints and inquiries promptly in a professional and empathetic manner aiming for swift and satisfactory resolution and striving to resolve issues to ensure guest satisfaction.
- Ensure all telephone calls are answered as quickly and efficiently as possible.
- Report any issues to the correct department and check to ensure the work has been completed.
- Ensure that the reception and public areas are clean tidy and presentable at all times.
Qualifications :
What we are looking for...
- Minimum of 2 years of Front Office experience preferably in an upscale or lifestyle brand hotel.
- Previous experience with preopening of a hotel is a big plus.
- Someone who understands celebrates and embraces the SLS brand values.
- Ability to multitask and work in a fastpaced environment.
- Proactive positive energetic dynamic emphatic teamworker with a highlevel attention to detail and passion for hospitality.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You make people feel good your team guests and colleagues alike. You make a positive impact.
- You learn quickly and adapt to SLSs unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard supports each other and has fun along the way.
Additional Information :
Whats in it for you...
- The opportunity to join an innovative fastgrowing international group thats committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team thats very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands.
SLS is part of Ennismore a creative hospitality company rooted in culture and community with a global collection of entrepreneurial and founderbuilt brands with purpose at their heart. Ennismore is a joint venture with Accor formed in 2021.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
