Night Audit
Night Audit
Posted on :
31-12-2024
Employer Active
1 Vacancy
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Job Description
What youll do
- You make sure our guest experience never flags even at night! Whatevers needed you treat our guests as individuals make them feel welcome and their stay special the Hox way.
- Deal with the coming and going of guests making sure all bills are correct and contain no surprises.
- Work with all our teams to make sure were always busy and help our Night Manager with any overbooking levels.
- Answer phones sort out requests and anything that might arise time involving the team as needed youre the onestopshop for our guests to turn to.
- Proactively keep an eye on all our public areas working with our restaurant and security teams to make sure everything is running without a hitch and handling any issues as and when they arise.
What were looking for
- Individuals. Youre looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether thats a drink a meal an event or a bed for the night.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Youre not precious. We leave our egos at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
- Most important is that you know how to provide a great and memorable guest experience whether its for someone staying with us or just stepping in for a drink or a bite to eat.
- People who know you would likely describe you as unflappable; youve got plenty of experience dealing with different types of requests successfully.
- Previous experience in the position within a 4* or 5* hotel property.
- Must be fluent in Spanish and English Catalan and additional languages will be highly valuable.
Additional Information :
Sus datos sern tratados por The Hoxton Poblenou (Middlebury Invest S.L.) para posibilitar su participacin en nuestro proceso de seleccin. Puede solicitar informacin adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos entre otros de acceso rectificacin supresin oposicin o portabilidad dirigindose a: The Hoxton Poblenou Avda. Diagonal 205. 08018 Barcelona o a .
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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