Night Manager
Night Manager
Posted on :
17-12-2024
Employer Active
1 Vacancy
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Job Description
What youll do
- Lead the night shift and oversee the night team tasks.
- You make sure our guest experience never flags even at night! Whatevers needed you treat our guests as individuals make them feel welcome and their stay special the Hox way.
- Take care of our guests which may include check in/check out handling billing making sure guest accounts and data are correct and dealing with any requests and enquiries.
- Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy.
- Proactively keep an eye on all our public areas working with our restaurant and security teams to make sure everything is running without a hitch and handling any issues as and when they arise.
What were looking for
- Individuals. Youre looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether thats a drink a meal an event or a bed for the night.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Youre not precious. We leave our egos at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
- Most important is that you know how to provide a great and memorable guest experience whether its for someone staying with us or just stepping in for a drink or a bite to eat.
- People who know you would likely describe you as unflappable; youve got plenty of experience dealing with different types of requests successfully.
- Previous experience as Night Manager within a 4* or 5* hotel property.
- Must be fluent in Spanish and English Catalan and additional languages will be highly valuable.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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