Assistant Outlets Manager
Assistant Outlets Manager
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Job Description
We are seeking an enthusiastic and detailoriented Assistant Outlets Manager to join our prestigious food and beverage team in Sofitel Brisbane Central. As an Assistant Outlets Manager you will lead a diverse team of hospitality professionals to create unforgettable experiences for our guests in our awardwinning restaurant Bistro Suzette our elegant lobby bar Cuvee and our InRoom Dining & Mini Bar services.
- Assist in overseeing daily operations of multiple food and beverage outlets
- Collaborate with the Outlets Manager to develop and implement strategies for improving service quality and efficiency
- Supervise and support staff ensuring adherence to service standards and company policies
- Collaborate with other hotel departments to strategise on new product and service offerings
- Handle guest inquiries requests and complaints professionally and efficiently
- Conduct regular staff training sessions to enhance skills and product knowledge
- Ensure compliance with health safety and hygiene regulations
- Assist in organising and executing special events and promotions
- Maintain excellent relationships with vendors and suppliers.
Qualifications :
- Minimum of 3 years experience in a similary role within a fastpaced highend restaurant environment
- Excellent knowledge of food and beverage operations including wine and beverage service
- Proven experience with point of sale systems and Microsoft Office applications
- Strong understanding of inventory management and cost control principles
- Bachelors degree in Hospitality Management Business Administration or a related field preferred
- Exceptional communication and organisational skills
- Demonstrated ability to lead and motivate teams in a fastpaced environment
- Strong problemsolving skills and attention to detail
- Ability to remain calm and courteous while focusing on guest needs
- Knowledge of health and safety regulations in the food service industry
- Flexibility to work varying shifts including evenings weekends and holidays
- Passion for delivering exceptional customer service and creating memorable dining experiences.
Additional Information :
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities. We also offer a range of wellbeing initiatives including apps with content to help you feel at your best. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community with:
- Discounts for ambassadors families and friends at Accor Hotels worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.
Let your passion shine visit careers.accor.com
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
