Deputy Manager - Operations
Deputy Manager - Operations
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Job Description
Need to manage the end to endMDM team Front leading all Client meetings Metrics & performance review with all stakeholders on periodic basis Need to work on Process reengineering Monitoring & reviewing the activities to ensure SLAs are met Team & performance management Taking appraisal of the team Managing supervisory team of Assistant Managers & Lead associates To ensure all the action plans completed on time with accuracy To manage Client expectations Capable to handle all level escalations Hiring of new resources
Qualifications :
Work Experience (Mention No. of years): 7 10 years of experience in MDMKnowledge/Qualifications/ Competency: Any Graduate Excellent Knowledge of MS office (Excel Word and Power point)Capabilities: Excellent written & verbal communication skills Client interaction skill Ability to work under pressure Good Team Player Multitasking Target oriented People oriented Audit methodology Time management Motivate self & others
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
