Activity Manager
Activity Manager
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Job Description
The Activity Manager is responsible for planning organizing and overseeing recreational activities and entertainment programs for guests at Fairmont Udaipur Palace. The Activity Manager works closely with other departments to ensure smooth operations and contributes to the overall guest satisfaction.
Key Responsibilities:
Program Development:
- Design and implement a diverse range of activities and programs including wellness cultural recreational and entertainment events catering to various guest demographics (families couples solo travelers etc.).
- Create seasonal activity schedules that align with guest preferences and local attractions.
Guest Engagement:
- Interact with guests to promote participation in hotel activities and gather feedback to improve offerings.
- Ensure activities foster a welcoming and inclusive environment.
Team Leadership:
- Recruit train and manage activity staff ensuring excellent service delivery.
- Provide ongoing coaching and performance evaluations to maintain high standards of guest engagement.
Operational Management:
- Oversee the daily operations of activity programs ensuring they run smoothly and on time.
- Monitor inventory of supplies and coordinate with vendors for materials or equipment needed for activities.
Budget Management:
- Develop and manage budgets for the activities department ensuring costefficiency while delivering quality experiences.
- Track expenses and report on financial performance of the department.
Safety and Compliance:
- Ensure all activities comply with safety regulations and hotel policies.
- Conduct regular risk assessments and address any hazards related to activities or events.
Marketing and Promotion:
- Collaborate with the marketing team to promote activities through social media newsletters and inhouse materials.
- Develop packages or promotions that combine activities with other hotel services.
Qualifications :
- Ability to share culture stories and lifestyle with guests in an engaging manner.
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Good reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Detailed & service oriented with an eye for detail to be selfmotivated and energetic.
- Additional certification(s) in Recreation will be an advantage (Lifeguarding First Aid CPR)
- Bachelors degree in Hospitality Management or related field preferred
- Proven experience in a luxury environment
- Knowledge of the local area and its attractions is a plus
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
