Job Title: Turndown Attendant (Casual)
Hourly Rate: $25.00
As a Turndown Attendant you will create a restful space for our guests to return to at the end of the day and you will take pride in knowing that your thoughtful attention to detail makes them feel welcomed and cherished.
What you will be doing:
- Overall tidying of occupied guestrooms to include but not limited to: turndown beds dusting neatly arranging guest belongings removing soiled linen retrieving clean linen from linen closets vacuuming amenity replenishment and bathroom cleaning if required
- Report any mattress protector blankets bedspreads and valances in need of change
- Call In Room Dining for removal of trays/trolleys
- Regularly update record and/or report suite status: turned down do not require service Privacy Please etc.
- Take accurate room status reports at the end of the shift
- Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment
- Keep linen closets supply closet and landing organized and clean
- Maintain atmosphere of aloha spirit by providing engaging personalized timely and efficient service to our discerning guests
- Focus attention on guest needs remaining calm and courteous at all times
- Be knowledgeable of the island our resort and its offerings in order to be our guests trusted guide
- Carry out duties in accordance with company policies/procedures to ensure safety and security of guests and colleagues including reporting suspicious persons and lost and found items
- Promote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures
- Follow hotel and departmental policies procedures and service standards
Qualifications :
Your experience and skills include:
- Previous experience in luxury hotel environment desirable
- Warm and caring personality; previous housekeeping experience an asset
- Ability to work cohesively as part of a team with minimum supervision
- Ability to anticipate and focus attention on guest needs being professional and welcoming
- Must have manual dexterity to be able to carry out essential functions operate housekeeping devices and other cleaning equipment as needed
Your working environment:
- Must be able to lift and carry 30 lbs.
- Must be able to push and pull 100 lbs.
- Constant standing walking and reaching
- Frequent lifting/carrying pushing and pulling
- Occasional crouching bending stooping and kneeling
- Requires grasping writing repetitive motions listening hearing and visual acuity
Additional Information :
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Join our ohana today: Visit our website to learn more about living and working for Fairmont Hawaii.
Why work for Accor You can discover a world where life pulses with passion!
Join the Accor Group an ecosystem of over 45 brands 5600 hotels 10000 restaurants and lifestyle places that welcome you. With us your personality is valued your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers your colleagues and also on the planet contributing to pioneering the art of responsible hospitality.
Hospitality is a work of heart! #fairmontcareers #alwayskealani
Remote Work :
No
Employment Type :
Parttime