Sales Coordinator
Sales Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We have a fantastic opportunity for a Sales Coordinator reporting to UK Sales Office Manager. The Sales Coordinator plays a vital role in managing quotes processing orders and handling customer inquiries to support commercial sales. Acting as a direct point of contact for customers this position ensures smooth communication and efficient coordination across all stages of the sales process. With strong organisational skills and attention to detail the Sales Coordinator helps keep operations running smoothly while delivering excellent customer service. This role is key to building positive relationships with clients and ensuring their needs are met promptly and professionally making it an essential part of the teams success.
This role is based from our either our Manchester or Aberdeen site working Monday to Friday normal office hours. (Hybrid working)
John Crane is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all employees.
Duties & Responsibilities (not limited to)
- Quote Management: Prepare review and deliver accurate customer quotes in a timely manner.
- Order Processing: Process sales orders efficiently ensuring accuracy and adherence to company guidelines.
- Customer Query Resolution: Respond promptly to customer inquiries providing solutions or escalating issues as needed.
- Sales Coordination: Act as a liaison between the sales team and other departments to ensure seamless operations.
- Documentation and Reporting: Maintain uptodate records of quotes orders and communications in the system. Generate reports to track sales performance and order status.
- Process Improvement: Identify opportunities to streamline salesrelated processes and contribute to enhancing efficiency.
- Customer Relationship Management: Foster strong client relationships through consistent professional communication.
- Accuracy and Quality: Ensure all quotes orders and customer interactions are completed accurately and to a high standard.
- Timeliness: Meet deadlines for delivering quotes and processing orders to avoid delays in customer service.
- Collaboration: Work effectively with the sales team and other departments to resolve issues and achieve goals.
- ProblemSolving: Address customer concerns proactively and find effective resolutions.
- Compliance: Adhere to company policies procedures and standards in all tasks.
- Customer Satisfaction: Maintain a customercentric approach ensuring a positive experience at every touchpoint.
- Continuous Learning: Stay updated on product knowledge systems and processes to improve overall performance.
Qualifications :
- Strong customer communications skills
- Great telephone manner
- Eager to learn and develop
- Collaborative team player
- Great eye for detail.
Additional Information :
With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our crossbusiness ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity.
Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits while helping engineer a better future.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race colour religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
