Customer Advisor for Book Lovers with German and English
Customer Advisor for Book Lovers with German and English
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Job Description
Join our growing Team for the biggest ecommerce brand in the world!
Good storytelling starts with great listening. For our client this means each role and every project has their audience in mind. We offer you an opportunity to join our exceptional team of Customer Service Experts with German for our program for the worldwide leader in ecommerce. The role will have a onemonth training in our Burgas office followed by fullWFH.
Your TASKS:
Handle incoming customer inquiries about our clients key products audio books music and all different kinds of genres
Sharing thoughts and help items with passionate book lovers
Focus on representing the company in the best way possible and solving customers queries
Providing efficient complete and friendly answers
About YOU:
Excellent command of the German language (B2C1)
Good level of English (B2)
Passion and knowledge of books authors and podcasts is an advantage
Organizational and prioritization skills
Desire to help customers and contribute to the teams success
Analytical mindset and strong problemsolving skills
Eager to learn selfmotivated and goal oriented
You will GET:
Full WFH option after the initial 2 months training in office in Burgas
Very competitive compensation package
Extremely cool benefit of unlimited access to one of the biggest audio book libraries in the world
Longterm job security with permanent contract
Additional health insurance and life insurance
24 days of paid annual leave 3 of which are wellness days
1.5h paid breaks per day
Food vouchers
Individual coaching and training to maintain knowledge.
Clear career path within the company
Great office location
Friendly and modern working environment
Team games and rewards for good mood
MORE reasons to join our team:
Fully digital employee services through eSignature
Employee assistance program including 24/7 access to psychological support
Employee discounts portal featuring over 20 exclusive discounts
Employee referral program
Rewards and recognition program
Relocation package if you are relocating from another city or country
Multisport card partially covered by the company
Inhouse learning and development portals with training options for Certification
Multiple events organized in the office for employee engagement as well as wellness initiatives
Gift for birth or adoption
Corporate social responsibility events and team buildings
Exposure to global business knowhow
Available parking space regulated by company policy
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
