Customer Service Business Specialist
Customer Service Business Specialist
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Job Description
As a Business Specialist you will be working with one of our logistical partners and your role will be to reconnect with longterm business and new customers alike! Making outbound calls you will be speaking with our existing customer base to understanding their logistical needs and providing tailored solutions to benefit their business. As well as that you will also be calling our customer base to advise of updates and changes in their deliveries and services doing checkins and general communications that may affect their packages with our couriers.
This is the perfect opportunity for anyone looking to start their journey with an entry level position we know a new role can be stressful which is why the support will still be there even after you leave training!
What It Means to Be Part of Our Team:
Comprehensive Training: Enjoy 7 days of fully paid training where we teach you everything you need to know.
Career Growth: Our development programs will support your journey providing opportunities to progress within our business.
Brand Ambassador: Promote the businesss products and services with pride!
The TSA Way: Be part of a fun rewarding culture! Play ping pong during lunch attend team events and work with likeminded peopleyou are guaranteed to make great friends.
Monthly Commissions: You perform we pay! Hit our monthly targets and enjoy a monthly bonus to take home!
Qualifications :
What makes you perfect for this role:
- Excellent communication skills ability to listen empathise respect and enjoy general chit chat!
- Open to learning new skills implementing them and celebrating your wins
- Exhibit resilience and techniques to allow you to perform at your best
- Strong multitasking skills ability to easily navigate computer systems
- You have a solution based mindset always ready to resolve a problem
- Have a fixed internet connection and suitable work from home setup
- Availability to work Monday Friday between 8:45am 5:21pm
Additional Information :
Why TSA Rocks
- #TSAWays: Experience a unique culture that promotes growth recognition and fun!
- Career Advancement: Opportunities to climb the ladder with internal progression.
- Comprehensive Training: Full training with ongoing coaching and development.
- Recognition Programs: We celebrate our people with vibrant and rewarding programs.
- Supportive Team Vibe: Enjoy a fun friendly and supportive team environment.
- Experience healthy and encouraging work environment & flexible working schedule*
- Get a chance to receive loyalty and Christmas gifts!
Check us out on social media:
Website: ;
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LinkedIn: ;
Stay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer do not respond and report it to
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
