Bilingual Customer Relations Representative EnglishFrench - Remote
Bilingual Customer Relations Representative EnglishFrench - Remote
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Job Description
As a Bilingual Customer Relations Representative youll work from home and deliver exceptional support and solutions to customers calling in for assistance in French and/or English. Youll work with top technologies and systems while having a dedicated team of leaders and peers to support you.
At Sutherland you can grow your own way do interesting things and be yourself. Our teams thrive in an environment of diversity of thought experiences and background we celebrate and embrace our diversity wholeheartedly.
What we offer:
- Competitive hourly pay of 18.20 plus reward & recognition programs PTO
- Paid training
- Medical dental and vision benefits EAP and more health and wellness programs
- Advancement opportunities 80% of our frontline leaders have been promoted!
Qualifications :
- Fluency in English AND French
- Must have completed high school or equivalent
- Must have the ability to type 35 WPM
All equipment will be provided but the following requirements are necessary in order to be successful working from home:
- Internet speeds of at least 5 Mbps upload and 30 Mbps download (note: wireless and/or satellite Internet Service Providers are not compatible with our systems)
- Inhouse network and a hardwired Internet connection capable of continuously supporting outstanding call quality and highspeed response rates
- A quiet and secure place to work
IMPORTANT NOTE: This job is open only to residents of Canada and you must be authorized to work in Canada in order to be considered for employment.
Additional Information :
About Us
Sutherland recently recognized as a Great Place to Work in the US is a digital transformation company making digital processes feel more human for the customers that we serve. We have been helping customers globally across industries from financial services to healthcare entertainment to retail insurance to gaming and everything in between provide exceptional experiences for their customers for over 35 years.
EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
#SP
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
