Sports SupportCustomer Service Specialist Remote
Sports SupportCustomer Service Specialist Remote
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Salary Not Disclosed
1 Vacancy
Job Description
Sutherland is now hiring Fantasy Sports Enthusiasts to provide customer support and player advice for one of the hottest platforms out there. In this role you will support an interactive fantasy sports platform and provide superior fan experiences every day. This is a full time work from home remote position.
$15.25/hr
What We Offer:
- Medical dental and vision benefits
- Paid training & PTO
- Advancement opportunities 80% of our frontline leaders have been promoted from within
- Additional pay incentives as well as monthly rewards & recognition programs
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Qualifications :
- High school diploma or GED
- Ability to type 30 words per minute
- 1 year of customer service experience
- Excellent English communication skills both verbal and written as well as strong critical thinking and problemsolving skills.
- Efficient in website/digital navigation and interaction
- Strong knowledge of and passion for sports
- Ability to multitask prioritize and manage time effectively in a fastpaced but remote environment
- Proficient in Microsoft programs
We will provide all equipment but you must have excellent Internet connectivity to join us:
- Internet access speeds of 2 Mbps upload and 10 Mbps download the faster the better!
- Inhouse network and a hardwired Internet connection capable of continuously supporting outstanding call quality and highspeed response rates.
- Wireless and/or satellite Internet Service Providers are not compatible with our systems.
Additional Information :
As a digital transformation company and just recertified as a Great Place to Work Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the worlds most known brands in dozens of industries including Banking & Financial Services; Insurance; Communications Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel Transportation Hospitality & Logistics; and Mortgage Services helping them to better support and serve their customers.As a digital transformation company and just recertified as a Great Place to Work Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the worlds most known brands in dozens of industries including Banking & Financial Services; Insurance; Communications Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel Transportation Hospitality & Logistics; and Mortgage Services helping them to better support and serve their customers.
EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
