Quality Assurance Service Specialist Genetics and HLA

Union: NonUnion
Site: Toronto General Hospital
Department: Laboratory Medicine Program
Work Model: OnSite
Reports to: Senior Manager Advanced Diagnostics
Job Grade: B0:11
Hours: 37.5 hours per week
Salary: $46.62 $58.27 per hour
Shifts: Days
Status: Permanent Full Time
Closing Date: January 29 2025

Position Summary
As an integral member of the Laboratory Medicine Program (TeamLMP) the Quality Assurance & Service Specialist will provide the technical expertise required to provide ongoing support to all quality system and regulatory functions within the Histocompatibility Genome Diagnostics and Cancer Cytogenetics Laboratories of the University Health Network.

Duties

• Lead in the creation of the quality plan for the Histocompatibility Genome Diagnostics and Cancer cytogenetics labs while maintaining alignment with LMPs overarching quality management system and its goals and objectives
• Collaborate with TeamLMP management this individual will ensure regulatory conformance within each assigned discipline.
• Implement and maintain a disciplinespecific quality plan while leading the team in the maintenance of high standards in laboratory best practices
• Achieve conformance with applicable regulatory agency and accreditation requirements such as Accreditation Canada Diagnostics Accreditation Canada (hospitalwide) American Association of Blood Banks College of American Pathologists American Society for Histocompatibility and Immunogenetics Health Canada and Transportation of Dangerous Goods assessments and any other future applicable licensing regulatory or accreditation programs
• Participate in the oncall rotation in partnership with the managers and supervisors to ensure timely responsiveness in laboratory operations
• Work with TeamLMPs Quality Manager when a patient Serious Safety Even is reported
• Assist in the design of studies collecting and analyzing scientific data drafting abstracts scientific papers and posters and giving presentations related to disciplinespecific quality issues
• Lead the staff competency program technical validation leadership supporting managers with service and satisfaction and safety initiatives

Qualifications :

• Completion of a 3 year community college program in Medical Laboratory Technology required
• Certification in quality assurance practices preferred 
• Current registration with the College of Medical Technologists of Ontario required
• Three (3) years experience in a large tertiary care hospital organization required
• Two (2) years experience in Advanced Diagnostic Laboratories (Genome Diagnostics Cancer Cytogenetics and/or Histocompatibility)
• Knowledge of accreditation programs and experience in assessments
• Proficiency with Epic preferred
• Proficiency with philosophy and practice of continuous quality improvement (CQI) and total quality management (TQM) techniques preferred
• Demonstrated leadership and problem solving
• Welldeveloped interpersonal and communication skills demonstrating responsibility and leadership
• Welldeveloped written and verbal communication skills
• Basic knowledge of statistical methods Computer skills and familiarity with software applications such as Word and Excel
• Excellent presentation skills
• Change management experience required
• Ability to be flexible adaptable and perceptive
• Excellent organizational and time management skills
• Computer proficiency with database management an asset
• Remain flexible to changing priorities and work volume

Additional Information :

Why join UHN
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts onsite gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration. 

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Fulltime