drjobs Cloud Capacity Engineer

Cloud Capacity Engineer

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1 Vacancy
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Job Location drjobs

Heredia - Costa Rica

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

ServiceNow is revolutionizing the way people work. By focusing on daily activities tasks and processes we help modern enterprises operate faster and at a larger scale than ever before.

We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

What you get to do in this role:

  • We are an Operations team that is responsible for the capacity of ServiceNow customers.
  • Manage monitor and manipulate the server farm behind ServiceNows cloud.
  • Work directly on/with the servers to enable and optimize capacity utilization for ServiceNows customer base.
  • Enhance processes and tools necessary to simplify and provide consistent project execution.
  • Provide proactive management and innovation to ensure 100% success of ServiceNow cloud automation.

Qualifications :

Required

  • Basic to Midrange Linux System Admin skills preferably working knowledge of Centos and RedHat.
  • Proactively monitor and maintain sitewide capacity demands.
  • Basic understanding of enterpriseclass server hardware eg. Dell.
  • Basic understanding of storage concepts such as NFS and iSCSI.
  • Basic understanding of DNS/DHCP and PXE boot kickstart process.
  • Understanding of backup policies and restore concepts.
  • Intermediate to deep understanding of service and components of enterprise cloud capacity operations.
  • Basic experience in fastpaced operations and engineering environments.
  • Understanding of database concepts with specific experience with MySQL/Postgres.
  • Collaborate with partner teams to develop automation strategies and deployment processes.
  • Team collaboration and fit are essential.

Preferred

  • Basic understanding of ServiceNow asset management.
  • Intermediate to advanced network troubleshooting skills.
  • Understanding of Puppet configuration management.
  • Good to have Storage configuration concepts configuration and experience.
  • Good to have API development Ansible Python Linux shell scripting and PowerShell.
  • Participate in Oncall coverage.

We provide competitive compensation generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented people in the business.

JV20

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!


Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. 


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

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