Database Reliability Engineer - Postgres MySQL
Database Reliability Engineer - Postgres MySQL
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1 Vacancy
Job Description
We are currently seeking a Database Engineer to join our Database SWAT team (Software Action Team).
The Database SWAT Team ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and champions at all service levels and act as the last level of support for our customers (internal and external).
The ideal candidate for this position is a database engineer / database admin with a background in database technologies performance analysis and troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic realworld loads. You will work in a fastpaced innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end.
What you get to do in this role:
- Develop automation tools to facilitate and improve daytoday operations
- Become an SME in production triage gain broad knowledge across ServiceNows application and codebase work with all the groups within Engineering/Operations and groups outside of Operations (e.g. Customer Support).
- Learn how to identify bugs and solve challenging performance issues quickly. SWAT provides an excellent opportunity to learn and grow as a wellrounded problem and performance analyst.
Qualifications :
To be successful in this role you have:
- 4 years of performance engineering/database experience with PostgreSQL MySQL MariaDB
- 4 years of experience supporting or testing largescale webbased distributed applications
- 4 years of handson experience working on a SaaS PaaS or Cloud Infrastructure product/solution
- Unix skills: including development navigation file manipulation permissions searching/finding files and text contents and administrative actions
- Strong problemsolving and analytical skills with an aptitude for learning new technologies
- And most importantly eagerness to learn everything about the ServiceNow Platform
Desired Skills:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- Experience with Postgres and MySQL query tuning and database performance optimization
- Experience with ServiceNow platform scripting tuning and troubleshooting is highly preferred.
- Scripting: basic shell scripting Python Javascript
- Good understanding of schemas table spaces indexing and database performance optimization
- Familiarity or knowledge of CentOS/RedHat operating system
- Formal experience on a DevOps or Performance or support team supporting a WebBased application is desired
Additional Information :
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.
At ServiceNow we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible remote and requiredinoffice.
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
