Housekeeping Attendant

Roles and responsibilities

We are looking for a Housekeeping Attendant to work within The NED Doha. If you have experience as a Housekeeping Attendant in a hotel luxury environment, and you are enthusiastic, passionate and knowledgeable good service; then we want to hear from you!

Responsibilities:

To consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.
To provide a discreet one-stop service combining servicing of guest rooms with checking and replenishing of mini bar and guest amenities.
To ensure that the appropriate level of security for all guest belongings is achieved, aiding in creating a feeling of comfort and confidence for guests.
Ensures the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests.
To signs on-duty, collecting work allocations and signing for any keys or bleeps that may be required prior to commencing the shift.
To ensure that all guest rooms are cleaned, stocked and maintained to the standard required.
To provide guests with requested services at all times.
To report any malfunctioning equipment and maintenance problems by recording all faults in work orders and passing them on to the Housekeeping Supervisor.
To ensure that all lost property is handed into the Housekeeping Office.
To ensure that all linen cupboards and service areas are stocked and maintained as required.
To ensure all minibar and guest amenities are secured at the end of the shift.
1. Room Cleaning and Maintenance
Cleaning Guest Rooms: Clean guest rooms daily or upon request, which includes making beds, dusting furniture, cleaning bathrooms, vacuuming carpets, and replacing linens and towels.
Restocking Supplies: Replenish toiletries (shampoo, soap, toilet paper), linen, and other amenities in the rooms.
Changing Bed Linens: Remove soiled linens, replace with fresh ones, and ensure beds are neatly made.
Sanitizing: Ensure bathrooms, sinks, toilets, and tubs are sanitized, and that surfaces are cleaned to a high standard.
2. Public Area Cleaning
Cleaning Public Spaces: Clean and maintain public areas such as lobbies, hallways, elevators, stairwells, and restrooms.
Tidying and Organizing: Ensure that these areas are clutter-free and visually appealing.
Floor Care: Sweep, mop, and vacuum floors in public areas regularly.

Desired candidate profile

• Housekeeping attendants must have a keen eye for detail to ensure that rooms are thoroughly cleaned, and all necessary tasks are completed to a high standard.
• Efficiently managing time is essential in the fast-paced environment of housekeeping. Attendants need to prioritize tasks effectively to meet deadlines and maintain productivity.
• This role often involves prolonged periods of standing, bending, lifting, and walking. Physical stamina is necessary to carry out cleaning tasks effectively and safely.
• While the primary responsibility is cleaning, housekeeping attendants often interact with guests or occupants. A friendly and helpful demeanor is important for providing excellent customer service.
• Familiarity with various cleaning techniques, equipment, and cleaning agents is essential for achieving optimal results while maintaining safety standards.
• Collaboration with other members of the housekeeping team, as well as staff in other departments, is essential for maintaining a smooth operation and delivering a positive guest experience.
• Housekeeping attendants often have access to guests' personal spaces and belongings. Respecting privacy and maintaining confidentiality is crucial in building trust with guests and maintaining professionalism.
• Awareness of safety protocols and practices is essential to prevent accidents or injuries while performing cleaning tasks or using equipment.