Shift Supervisor Slot
Shift Supervisor Slot
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsible for supervising the daily operations of players club representatives and programs. Provide communication and motivation to representatives to increase club membership to ensure guest satisfaction and retention.
- Provide direction and support for players club representatives while assisting with guest accounts point redemption and promotional entries.
- Assist players club manager with daily operations such as: departmental schedules training evaluations memos payroll and other administrative duties as needed.
- Possess knowledge of all special events and promotional activities to communicate with representatives and provide customer service to guests.
- Provide customer service to guest inquiries special requests or complaints.
- Possess thorough knowledge of player tracking system.
- Issue complimentary services to guests consistent with company policy.
- Maintain adequate inventory levels of players club equipment supplies prizes and promotional items.
Qualifications :
- Must be at least 21 years of age.
- High School Diploma or equivalent.
- Must have a minimum of one (1) year gaming or players club experience.
- Proficient in player tracking system and MS computer applications.
- Strong verbal and written communication skills and customer service skills.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
