Banquet Manager
Banquet Manager
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Job Description
Manage and organizes activities of the banquet areas and coordinate activities of the Restaurant. Assists F&B Director in achieving department objectives by performing the following duties.
As a Banquet manager you will: include the following. Other duties may be assigned.
- Train all staff to service guest tables correctly.
- Communicate daily setup service and breakdown procedures to staff.
- Execute a daily staff break schedule.
- Coordinate with the sales floor manager and review daily forecast.
- Complete and assign opening/running/closing duties for banquet events.
- Confirms scheduled employee shifts.
- Required to conform to approved/posted weekly department schedule.
- Follow time clock in/out procedures.
- Ensure the proper quality control of food and beverage and other supplies to include quality control inventory accuracys and rotating of stock.
- Inspects restaurant Lounge and Pizza Hut areas for conformance to governments and company safety security and sanitation requirements.
- Responsible for providing excellent service to owners and guests alike.
- Ensure adherence to product receiving procedures consistent with department policies.
- Prepare and adjust work schedules for the entire staff to ensure presence of requisite labor force on each shift with objective to meet customer service standards budgeted guidelines.
- Organize regularly scheduled training classes and meetings with the entire staff of each area.
- Discipline individual staff in accordance to company guidelines.
- Authorize discounted/complimentary Guest Relation checks within department guidelines.
- Prepare weekly revenue forecasts and staff work schedules within established staffing guidelines.
- Operate outlets within budgeted guidelines.
- Maintains current and accurate standard operating procedural manuals to include: service standards cash handling procedures menu item preparation specifications safety and security purchasing ordering receiving stocking requisitioning and internal audit policies.
- Maintains each outlets par stock per department procedure.
- Administers liquor/beverage requisitions per department procedure.
- Ensures adherence to beverage controls per company and department policies.
- Performs POS System voids management functions and programming within department procedures.
- Researches/tracks missing check reports.
- Completes Guest walk out reports per department policy.
- Maintains department records per company governmental and department policies/regulations.
- Approves invoices per company policy.
- Ensures adherence to all defined department/company standard operating procedures within department.
- Enforces proper buffet/special event F&B check/cash controls.
- Prepares/maintains accurate and complete monthly department reports per companydepartment requirements.
- Documents staff callin/tardiness.
- Enforces staff company and department grooming policies.
- Attends and participates in required department manager meetings.
- Recognizes/praises staff for extraordinary service rewards staff utilizing David Dollars and other employee programs.
- Assist restaurant staff during peak business and rush periods.
- Participate in companys monthly Goals & Measurements Program.
Supervisory Responsibilities
Banquet staff personnel. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To excel in this role you must embody our core values of integrity passion and a strong work ethic. These values are essential to our success and we are looking for candidates who shares our commitment.
Qualifications :
Requirements
- Make decisions based on your own judgment and company policy.
- Follow instructions without close supervision.
- Occasional carrying and lifting of items up to 50 pounds.
- Must be able to work weekends and holidays as needed.
- Must have 1 year of banquet management experience.
- Must be at least 18 and have a valid FL State Drivers License.
- Westgate Resorts is a smoke and tobaccofree workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate.
- Required to pass a background check drug test and prove eligibility to work in the United States.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
