Account Manager - Digital
Account Manager - Digital
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Role:
Looking for a highly skilled and experienced Account Manager to join our Sales team. As an Account
Manager you will be responsible for maintaining and developing relationships with key accounts
driving sales growth achieving revenue targets and maximizing customer lifetime value through
crossselling and upselling opportunities
- Develop and maintain relationships with key accounts ensuring customer satisfaction and retention
- Identify new business opportunities in the US market.
- Within the portfolio of accounts managed and generate sales leads to achieve revenue targets.
- Build and manage a sales pipeline including forecasting and reporting on sales metrics.
- Maximize customer lifetime value by identifying and pursuing crossselling and upselling opportunities
- Work closely with crossfunctional teams including product marketing and customer success to ensure customer needs are met and exceeded.
- Collaborate with customers to understand their business needs and provide solutions that meet their requirements and stay uptodate with industry trends market developments.
Qualifications :
- Proven track record of establishing themselves as a strategic trusted advisor to clients
- Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels.
- At least 12 years experience with software / IT sales.
- Very Strong written and verbal presentation/communication skills (ESSENTIAL)
- Selfstarter who can own ongoing customer success of both large and small clients.
- Ability to report and share clients status on a timely/predefined interval.
- Should be flexible to work in the night shift.
Additional Information :
Additional Information
At Freshworks we are creating a global workplace that enables everyone to find their true potential
purpose and passion irrespective of their background gender race sexual orientation religion and
ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the
workplace creates a more vibrant richer work environment that advances the goals of our employees
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
