REF43890Q Server ManagementDNSDHCVmware Hyper V 10-12 Yrs Group Manager - EIT
REF43890Q Server ManagementDNSDHCVmware Hyper V 10-12 Yrs Group Manager - EIT
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Job Description
Should have a good verbal and written communication.
Should have good experience on team management.
. Experience with 10 Years to 12 Years in same or related
Preference for Domain specific certifications
10 years experience with Server Management
5 years experience with HyperV
5 years experiance with VMWare
5 years with compliance management
Ensure all Service Desk tickets are resolved within WNS agreed SLA.
Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management.
Escalate calls to the next level as & when required to the respective Backend teams and SMEs and follow up to its closure with a complete resolution.
Provide accurate shift handovers.
Rotational shifts (including night)
Coordination with external vendor for the Issue resolution and solution optimization.
Qualifications :
BE BSC MSC Graduate
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
