Reservations Agent
Reservations Agent
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Job Description
We are looking for a FUN PASSIONATE & EXTROVERTED Reservations Agent who wants to join our fantastic team at Pullman London St Pancras hotel.
If you:
- Have the passion for customer service and hospitality
- Have great communication and customer relationship skills
- Loves working as part of a passionate team
- Enjoys working in a fast pace environment
We want you to join our gang!
As a Reservations Agent you will:
- Ensure that reservations are dealt with effectively and carry out room merchandising to maximize room revenue
- Ensure that all reservation calls are dealt with in a pleasant and professional manner
- Check all correspondence in connection with reservations and deal with it accordingly
- Run all appropriate reports connected with rooms as laid down in the Reservations Manual and distribute to the appropriate Managers
- Have excellent organisational and administration skills
We are a 4 star property with 312 bedrooms 17 meeting and conference facilities including the 446 seated Shaw Theatre and GA KingsX Bar & Restaurant.
Salary: 28899 per annum
The successful candidate must already have eligibility to work in the UK.
Qualifications :
- Previous Front Office or Reservations experience is essential
- Knowledge of Opera cloud software
- Excellent written and spoken English communication skills
Additional Information :
Benefits
Three complimentary Bonus Breaks benefit from a free one or two day break in another Accor property in the UK each year
Pension Scheme
Employee benefit card offering discounted rates in Accor Hotels worldwide
Free meals on duty
Free access to hotel gym
Up to 33 days of annual leave per annum
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
