Front Office Supervisor - Mercure Sydney Bankstown
Front Office Supervisor - Mercure Sydney Bankstown
Posted on :
07-01-2025
Employer Active
1 Vacancy
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Job Description
What will you be doing
- Deliver service excellence from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Take the lead and guide the front offices daytoday operations with expertise
- Complete a wide variety of hotel tasks which will ensure that every day is different from selling the hotels facilities to taking reservations in the restaurant delivering food and maintaining guest accounts
- Provide passionate knowledgeable and friendly service to external and internal guests at all times
- Ensure guests who are not ALL Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program
Qualifications :
Your Skills and experience include:
- A background in Hotel Operations ideal for someone eager to take the next stride towards a leadership position
- Knowledge of Opera / Opera Cloud PMS is advantageous but not essential
- The ability to work under pressure multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- Have a natural ability to surprise guests with your authentic guest service setting you apart from the rest
- A genuine customer service focus and a strong dedication to always making our guests smile during their stay
Additional Information :
Whats in it for you
- An opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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