Reports To: Finance
General Purpose: Audit balance and report on the various areas of the hotel (e.g. food and beverage outlets rooms/front desk gift shop etc.) to provide accurate timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.
Job Responsibilities
- Audit balance and report on all food and beverage outlets (e.g. restaurants lounges banquets room service) cash and credit operations including but not limited to checks over/short figures/tally sheets deposits counts house charges promotional materials postings etc. and reset all registers to ensure accurate timely information.
- Audit balance post and report on the front desk including but not limited to room charges phone calls zero balance folios corrections adjustments taxes disputed charges over/short figures deposits etc. to ensure accuracy and verify proper cash handling procedures are followed.
- Audit balance prepare verify and report on room information to provide room management with a picture of how they are performing.
- Prepare and input statistics and income journal sheets to prepare daily reports.
- Balance and close all bank ticket codes.
- Run the night audit final after ensuring all revenues are in balance nightly.
- Track guest issues in a master Guest Response Log complete a snapshot of hotel and restaurant activity called the Flash Report and send it to all employees.
- Basic supervision of 3rd shift staff including contracted security.
- Other duties as assigned by your supervisor or manager.
Qualifications :
- Diploma or Degree in Accounting or Hotel management is required.
- Ability to compile facts and figures.
- Telephone and guest relations etiquette and skills.
- Excellent speech communication skills are required to communicate with guests over the telephone.
- Excellent comprehension and literacy are required for reading daily reports numbers etc.
Additional Information :
Your team and working environment:
- Tightknit and team oriented.
- Hardworking engaging and inclusive.
- Attention to detail and hygiene
- Well organised and autonomous
Remote Work :
No
Employment Type :
Fulltime