Telecare Officer
Telecare Officer
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Job Description
We are working closely alongside a Local Authority in Tower Hamlets to assist with the appointment of a Telecare Officer on a 2month contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 20.08 26.72 per hour
Responsibilities:
- To enable support and empower vulnerable adults and the Elderly to maintain independence within their homes by the delivery provision response and monitoring of Telecare equipment.
- To make referrals to other services where the service users health or safety may be at risk and to update the Social Services electronic record system and Jontek system.
- Where contact is by email via Internet or by post to acknowledge and if necessary request further information from the caller to clarify the enquiry before proceeding.
- To ensure the appropriate Manager is informed immediately of any serious problems occurring on shift and informed of any other accidents or incidents that may require investigation or followup action as appropriate.
- To provide specialist / technical advice on Telecare equipment to internal external organizations and agencies.
- To actively manage and coordinate own workload in particular during out of hours when direct supervision is not available.
Qualification:
- A thorough knowledge and understanding of customer care principles and methods particularly in relation to social care.
- Knowledge of and commitment to best practice in dealing with the elderly and vulnerable.
- Knowledge of basic First Aid techniques
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
- This role requires an enhanced DBS
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1409401
Employment Type
Full Time
