Property Accounts Officer
Property Accounts Officer
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Job Description
We are working closely alongside a Local Authority in Woolwich to assist with the appointment of a Property Accounts Officer on a 6month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 17.27 21.76 per hour
Responsibilities:
- To maximise HOS income by meeting personal and organisational performance targets objectives and service levels. Work towards supporting Greenwich Councils corporate and performance standards including its vision and values.
- To advise all HOS customers at all stages of instalment plans service charge loans all other available payment options and where relevant service charge reductions including calculating and determining the cost. To issue regular statements of account to HOS customers.
- To deal with and respond to complex correspondence / contacts relating to the work of the post holder including enquires and formal complaints from customers MPs and Members. Where HOS customers withhold payment because of a dispute/query to resolve the query in conjunction with the appropriate service provider. To reply fully and with regard to customer service requirements in the timeframe specified to all such enquiries as appropriate. To investigate and resolve disputes including providing advice assistance and information to HOS customers.
- To monitor and maintain a portfolio of accounts on a regular basis as allocated by the Property Accounts Manager. To do this in accordance with procedures by identifying new and existing cases in arrears by taking early action to minimise arrears by undertaking administration of the portfolio by collecting HOS income and by making arrangements with debtors to pay outstanding HOS debts.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1437841
Employment Type
Full Time
