We are seeking a Director of Housekeeping for a luxury establishment in Saint Lucia.
The ideal candidate needs to be selfmotivated creative resultsoriented leader with an undeniable passion for training and developing others
coupled with an exacting eye for detail.
The successful applicant will be responsible for all aspects of housekeeping as guestrooms laundry public areas operations geared towards optimizing guest experiences landscape and ensuring team members possess the knowledge and competencies to reach their highest potential.
Job Brief
- Contribute to the Executive Commitee of the resort
- Implementing business plans for the department that are aligned with the companys mission objectives and strategies.
- Provide leadership to the housekeeping and landscaping teams via executing action plans.
- Effectively manage and control costs while ensuring luxury service standards are maintained.
- Manage guestroom turnover and facilitate a seamless arrival and stayover guest room experience for all guests.
- Coordinate and maintain effective collaboration with the relevant departments to ensure room / public area projects and renovations newbuild and other projects are completed in accordance with standards from a housekeeping and landscaping perspective.
- Control monthly stocktaking and establishes and maintains accurate inventory records and ensures linen uniforms amenities supplies and inventories are kept up to par.
- Planning and consistently administering ongoing team training and development programs.
- Inspect and conduct documented quality assurance audits of the housekeeping operation.
- Enforce and adhere to all local and international laws and regulations regarding health and safety.
Job Requirements
- Must have A minimum of five (5) years experience in a housekeeping or rooms division management in a luxury hospitality environment.
- Tertiary level education in a hospitality related field.
- Caribbean or Island experienced.
- Excellent level of business writing and negotiation skills are required.
- High level computer literacy with proficiency in Microsoft Office Suite and Opera
- Exceptional level of attention to detail.
- Adaptable and able to work well under the pressure of meeting production schedules and timelines.
- Ability to work shifts weekends and public holidays.
- Excellent leadership organizational and communication skills.
- Proven ability to develop a highperforming team and champion a positive collaborative and valuesbased culture.
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